Skip to main content
Understanding how Smelt counts usage and what happens when you reach your limit.

How Rows Are Counted

Each template × each row = 1 usage
ScenarioRowsTemplatesUsage
Simple job1001100
Multi-template1003300
Large batch1,00022,000
Big campaign10,000330,000

Example Calculation

You have a Growth plan (25,000 rows/month):
  • Job 1: 5,000 rows × 2 templates = 10,000 usage
  • Job 2: 3,000 rows × 3 templates = 9,000 usage
  • Job 3: 2,000 rows × 1 template = 2,000 usage
  • Total: 21,000 / 25,000 used
  • Remaining: 4,000 rows

What Counts Toward Usage

✅ Counts

  • Job processing
  • Template tests
  • Re-runs of failed rows
  • Each template in multi-template jobs

❌ Doesn't Count

  • File uploads
  • Template creation
  • Viewing results
  • Exporting CSVs
Template tests count! Each test consumes 1 row of your monthly allowance.

Monthly Limits by Plan

PlanRows/Month
Free250
Starter5,000
Growth25,000
Scale100,000

What Happens at Your Limit

When you reach your monthly row limit:
  1. Jobs are blocked — Cannot start new jobs
  2. Clear error message — Shows usage details
  3. Upgrade prompt — Link to upgrade plan
  4. Running jobs pause — If mid-processing

The Error Message Shows

  • Current usage (e.g., 25,000/25,000)
  • Rows requested
  • Why it’s blocked
  • How to resolve (upgrade or wait)
You won’t be charged overage fees. Jobs simply won’t run until you upgrade or your usage resets.

Checking Your Usage

In the Dashboard

The dashboard shows:
  • Rows used this month
  • Rows remaining
  • Usage percentage

In Settings

Go to Settings > Billing for detailed usage:
  • Current plan
  • Billing cycle dates
  • Exact usage numbers

Usage Reset

  • Resets at the start of each billing cycle
  • No rollover of unused rows
  • Monthly billing cycle from signup date
Unused rows do NOT roll over. Use them before your cycle resets!

Planning Your Usage

Before Starting a Job

The job creation wizard shows:
  • How many rows you’re about to use
  • Your current remaining balance
  • Whether the job will fit

Usage Strategy

Run 10-20 rows to verify templates before committing thousands.
Remember: 3 templates = 3x the usage. Only use templates you need.
Check the dashboard regularly to avoid surprises.
If you’re regularly hitting limits, upgrade before it blocks work.

Need More Rows?